About Damp and Mould Liverpool

What do we do?

Our work is about the inside of the home and the reasons it gets wet. Most of the mould we see is caused by condensation, so a large part of what we do is mould removal followed by better ventilation: extractor fans that actually move enough air, positive input ventilation, trickle vents and humidity monitoring. Electrical work for fans and PIV units is carried out by qualified electricians and notified under Part P, with the correct paperwork.

Where the damp is coming from somewhere else, we diagnose it properly before recommending anything. That might mean rising damp treatment, penetrating damp repairs, replastering after damp, cellar work or cutting out timber affected by rot. When the cause is outside, such as a leaking gutter, failed flashing or worn pointing, we show you what we found and explain what needs fixing; that kind of repair may need a roofer or builder.

Who do we work with?

• Homeowners who want to know why mould keeps coming back and what will actually stop it.
• Tenants who need the problem looked at and written down clearly.
• Private landlords who need to understand their duties and keep a record of the work.
• Letting agents and housing providers who need written findings with photos for their files.

Where do we work?

We cover Liverpool and the surrounding boroughs of Sefton, Knowsley, St Helens and the Wirral. Much of that housing is older solid-wall brick, often with cellars or back extensions, alongside inter-war and post-war estates and flats. You can find your district on our areas we cover page, or read more about damp and mould treatment in Liverpool on our homepage.

How do we approach a job?

We start with a phone call. We ask where the damp or mould is, how long it has been there, whether it gets worse in winter, whether the home is owned or rented, and whether anyone living there is more vulnerable, such as young children, older people or anyone with asthma or other breathing problems.

At the visit we look at the affected rooms, take moisture and humidity readings, check fans, trickle vents, window use and heating, and look outside for obvious causes. Then we explain what we think is going on in plain English and give you a written quote.

What can you expect from us?

• The cause found before any treatment is sold.
• A calm, non-judgemental conversation. Mould is not a sign that anyone is doing something wrong; it is a sign that moisture has nowhere to go.
• Honest advice when a damp meter reading or a tide mark is not what it seems.
• A written quote before work starts.
• Written notes with photos when a landlord, agent or housing provider needs them.

Why won’t we promise the mould will never return?

Because nobody honestly can. Mould grows where moisture is, and moisture levels in a home change with the weather, the heating and how many people live there. What we can do is find the cause, deal with it properly and leave you with a written record of what was done, so that if anything changes later there is a clear starting point.