The quickest way to reach us is to call 07777 659786. You can also email [email protected] or fill in the form on this page, and we will call you back as soon as we can to talk about the damp or mould in your home.
How can you get in touch?
- Phone: 07777 659786
- Email: [email protected]
- Area: Liverpool and Merseyside, including Sefton, Knowsley, St Helens and the Wirral. See our areas we cover page.
What will we ask when we call back?
- where the mould or damp is, and which rooms are affected;
- how long it has been there, and whether it gets worse in winter;
- whether the home is owned or rented, and if rented, who the landlord or letting agent is;
- whether anyone in the home is more vulnerable, such as young children, older people or anyone with asthma or other breathing problems.
Photos help too. If you can, email pictures of the affected walls, ceilings or window frames, plus a wider shot of the room. Take outside photos from the ground only.
What happens after that?
If a visit makes sense, we arrange one. We look at the affected rooms, take moisture and humidity readings, check fans, trickle vents and heating, and look outside for obvious causes such as gutters, downpipes or ground levels. We then explain the cause in plain English and give you a written quote. If you are a tenant, landlord or agent, we can provide written notes with photos.
Not sure what you need?
That is fine. Some people already know they want condensation control or a damp survey; others just have black spots in a bedroom corner. Our damp and mould problems guide explains the usual causes, and our homepage covers mould removal in Liverpool in more detail.
If anyone in the home has symptoms you are worried about, speak to your GP or NHS 111. In an emergency, call 999. If water is coming through a ceiling near lights or sockets, turn off the electricity at the consumer unit if it is safe to do so.
Ready to talk?
Call 07777 659786 or fill in the form and we will get back to you.